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Woman with Freckles

Channel Sales Manager / Japan / ¥14,700,000

Location: Tokyo, Japan

Salary: ¥14,700,000¥ + benefits + bonus



Job Description:


Our client is a world-leading cloud customer service provider. Due to its continued expansion, we are looking for a talented Channel Sales Manager to join our growing team based in Tokyo, Japan.


As a Channel Sales Manager, you will be responsible for planning and executing business plans with partners who sell our client's solutions and services. You will work closely with our partners to follow funnels and pipelines and ensure any support required is provided.


The ideal candidate will be technically astute and able to manage and direct all customer queries. We are looking for someone with experience in channel sales who has a track record for managing client relationships and consistently meeting revenue targets.


Location:

This position is based in our client's office in Tokyo.


This role will manage channel sales across the business with large clients. The role involves large elements of travel, as the jobholder will be expected to spend 50% of their time embedded with the client.


Please note, to be considered for this role you must be able to demonstrate proof of eligibility to work in Japan and have a minimum of N2 fluency in Japanese.


The role:


Partner Planning:

  • Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.

  • Create and maintain documented account development plans.

  • Work with marketing or other internal departments to proactively identify and target customers.

  • Build sales approaches for specific customer accounts.

  • Develop and maintain an adequate pipeline of opportunities.

  • Provide accurate forecasting of opportunities by effectively progressing sales opportunities.

  • Keep internal systems and contacts up to date with progress.


Partner Relationships & Satisfaction:

  • Regularly meet and build effective relationships with existing and potential partners.

  • Drive the promotion and sale of additional services to or through the partners.

  • Maintain a detailed knowledge of partner objectives and key personnel.

  • Set customer expectations during sales, delivery and throughout the contract.

  • Coordinate internal teams to deliver to partner expectations.

  • Escalate on behalf of the customer as required.

Product & Sales Expert:

  • Maintain a broad understanding of key products and technology relevant to our services.

  • Maintain a good understanding of industry developments.

  • Illustrate business advantage of our products and services to customers and other sales colleagues.

  • Contribute thought and expertise to brand/marketing activities as required.

  • Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.


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Who you are:

  • Bachelor's degree in a relevant subject.

  • Substantial experience working within channel sales.

  • Substantial experience working closely with partners.

  • Proven ability to achieve and exceed revenue targets.

  • Experience working within SaaS framework, specifically CCaaS would be beneficial.

  • Excellent interpersonal skills, including effective influencing and negotiating.

  • Excellent communication skills and the proven ability to form strong client relationships.


Right to work:

Please note, to be considered for this role the applicant must demonstrate proof of eligibility to work in Japan or hold a valid work visa if applicable.








CONTACT

Hannah Allen




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