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Woman with Freckles

Graduate Software Developer / Bracknell, Berkshire / £37,750

Location: Bracknell, Berkshire

Salary: £37,750 + benefits + bonus


Our client:


Our client is a leading global provider of cloud communications solutions that help organisations provide the best customer engagement and experience.


From its omnichannel cloud contact centre solution to its bespoke integration systems, they use cutting-edge technology to transform communications and make mass personalisation a reality. This includes the development of AI and propensity modelling to create seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.



The role:


Due to our client's rapid global expansion, we are looking for a Graduate Software Developer to join an exceptional team.


Software Developers work in highly motivated teams, committed to delivering valuable applications and services to customers. They ensure applications meet the agreed acceptance criteria including any integrations to remote services used in the end-to-end delivery of the service. From design, development, testing, deploying and maintaining up-to-date applications and services, they enable our business to deliver mission-critical communications solutions for customers.



What success looks like:


Success is being part of a focussed and committed team of like-minded individuals who aim to deliver great software that exceeds the expectations of the customer. A driven individual, continuously looking for improvements in the way software is developed and delivered, expanding both their own and their team's capabilities, and ultimately achieving great results.


Functionality

Development releases will introduce new functionality that meets or exceeds customer requirements.


Bug-free

You'll strive to provide development releases with no bugs, helping to reduce follow-up support time and improve customer satisfaction.


On-time

Development releases deliver sometimes critical services/functionality to customers and so meeting deadlines/time commitments is highly important.




Key responsibilities:


As a Software Developer, you will be responsible for:


Development

  • Write code in appropriate languages, principally C# or JavaScript

  • Develop applications and features to meet customer/project requirements.

  • Use the team's chosen methodology/process, typically Scrum.

  • Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases. Test sites/applications in different environments as necessary.

  • Work with Quality Assurance teams/processes to validate builds ready for launch.

  • Work throughout the software development lifecycle, to ensure success, following all necessary processes.

  • Ensure appropriate documentation/updates are provided to relevant colleagues/customers.


Maintenance & improvement

  • Problem-solve and fix bugs as discovered/reported.

  • Perform ongoing maintenance or upgrade of the applications as required, all necessary processes.

  • Pair program and be involved in peer reviews following the team’s agile process.

  • Build and maintain databases when relevant.

  • Share ideas and work on projects for improving applications, processes or the wider platform.

  • Review projects/deployments and learn lessons to improve future performance.

  • Design and pilot prototype applications where required.

  • Stay up to date with trends and technological advancements in software development. Learn and test new technologies, frameworks and languages as relevant.



You:

  • Bachelor’s Degree in a STEM, Computer Science or related subject, preferably from a Russell Group University.

  • Demonstrates interest in software development, typically illustrated through a degree or hands-on experience in their own time.

  • Has an understanding of how to test a simple application, at least from a manual perspective with consideration for failure cases as well as success cases.

  • Can write pseudo code for a simple application like Fizz Buzz.

  • Can clearly communicate a technical idea.

  • Good attention to detail

  • Logical approach to problem-solving

  • Ability to manage complex tasks and meet deadlines

  • Good communication and interpersonal skills, able to work in a team.

  • Able to understand the impact of the functionality on customers/appreciate customer needs

About our client:


Our client is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. They have expanded globally to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).

In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK or hold a valid work visa if applicable.






Contact


Layla Allen

layla@hucpeople.co.uk


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