Product Manager / Bracknell, Berkshire / £41,000-£59,000

Location: Bracknell, Berkshire

Salary: £41,000-£59,000 + bonus + benefits

The role:

We are looking for a talented Product Manager to support our exceptional Product team based in Bracknell, Berkshire.

Product Managers are responsible for a range of products for the duration of their lifecycle. They oversee product creation, development, implementation and subsequent evolution with a focus on maximising product monetisation, usage and customer satisfaction.

Location:

This role is based in our client's head office in Bracknell, Berkshire.

This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per the hybrid working policy.

Key responsibilities:

Product Owner for Product Sprints

• Identify customer needs/business requirements for product development. Collate and refine requests into final design briefs.

• Prioritise workload for product development.

• Make design decisions that demonstrate delivery of design specifications.

• Ensure product changes are in line with the overall business strategy.

Working with Other Departments

• Act as a product specialist and “go-to” person for assigned products.

• Provide product knowledge to Sales and Solution Consultants to assist with bids.

• Share delivery timeframes with the Project Management team.

• Liaise with Engineering Services to ensure the priority of bugs is understood.

• Provide internal training or awareness of products as required.

• Evangelise the product internally and externally.

• Develop and deliver training to Sales and other departments as required.

Updating and Engaging with Customers

• Contribute to monthly webinars to brief customers on product news.

• Contribute to the quarterly Product Roadmap.

• Contribute to the running of quarterly user forums to receive feedback and updates from users.

• Arrange and chair meetings with customers to share product vision as required.

• Gather customer feedback to determine ways that the product could be improved.

You:

• Bachelor’s Degree in a relevant subject.

• Good experience in a customer-facing role, typically of at least two years.

• Experience as a Product Manager or Specialist, with specific experience of product lifecycles and design processes.

• Experience in the IT/Cloud communications industry is a plus.

• Excellent written and verbal communication skills.

• Good time management and prioritisation skills.

• Ability to interpret customer requests and provide high levels of customer satisfaction.

• Good problem-solving skills.

Right to work:

To be considered for this role you must be able to demonstrate proof of eligibility to work in the UK or hold a valid work visa if applicable. Our client does not currently offer sponsorship.

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CONTACT

Hannah Allen

hannah@hucpeople.co.uk