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Woman with Freckles

Product Manager / Bracknell, Berkshire / £41,000-£59,000

Location: Bracknell, Berkshire

Salary: £41,000-£459,000 + bonus + benefits


The role:


We are looking for a talented Product Manager to support our exceptional Product team based in Bracknell, Berkshire.


Product Managers are responsible for a range of products for the duration of their lifecycle. They oversee product creation, development, implementation and subsequent evolution with a focus on maximising product monetisation, usage and customer satisfaction.


Location:

This role is based in our client's head office in Bracknell, Berkshire.

This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per the hybrid working policy.



Key responsibilities:


Product Owner for Product Sprints
  • Identify customer needs/business requirements for product development. Collate and refine requests into final design briefs.

  • Prioritise workload for product development.

  • Make design decisions that demonstrate delivery of design specifications.

  • Ensure product changes are in line with the overall business strategy.


Working with Other Departments

  • Act as a product specialist and “go-to” person for assigned products.

  • Provide product knowledge to Sales and Solution Consultants to assist with bids.

  • Share delivery timeframes with the Project Management team.

  • Liaise with Engineering Services to ensure the priority of bugs is understood.

  • Provide internal training or awareness of products as required.

  • Evangelise the product internally and externally.

  • Develop and deliver training to Sales and other departments as required.


Updating and Engaging with Customers

  • Contribute to monthly webinars to brief customers on product news.

  • Contribute to the quarterly Product Roadmap.

  • Contribute to the running of quarterly user forums to receive feedback and updates from users.

  • Arrange and chair meetings with customers to share product vision as required.

  • Gather customer feedback to determine ways that the product could be improved.



You:


  • Bachelor’s Degree in a relevant subject.

  • Good experience in a customer-facing role, typically of at least two years.

  • Experience as a Product Manager or Specialist, with specific experience of product lifecycles and design processes.

  • Experience in the IT/Cloud communications industry is a plus.

  • Excellent written and verbal communication skills.

  • Good time management and prioritisation skills.

  • Ability to interpret customer requests and provide high levels of customer satisfaction.

  • Good problem-solving skills.




Right to work:

To be considered for this role you must be able to demonstrate proof of eligibility to work in the UK or hold a valid work visa if applicable. Our client does not currently offer sponsorship.










CONTACT

Hannah Allen

hannah@hucpeople.co.uk




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