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Software Development Manager or Team Leader / Berkshire
Location: Bracknell, Berkshire
Salary: £95K-£98K + benefits + bonus
Our client:
Our client is a leading global provider of cloud communications solutions that help organisations provide the best customer engagement and experience.
From its omnichannel cloud contact centre solution to its bespoke integration systems, they use cutting-edge technology to transform communications and make mass personalisation a reality. This includes the development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.
The role:
We are looking for exceptional senior software developers to lead the team with 4+ years experience managing and motivating a high performing team who are committed to delivering valuable applications and services to customers. You will ensure the software meets the agreed acceptance criteria and the team’s definition of done.
This is a hands on role for which we are looking for an individual who is passionate about developing the highest quality output, from a motivated team by leading by example and being a subject matter expert in multiple languages.
From design, development, testing, deploying and maintaining up-to-date applications and services, you enable our client to deliver mission-critical communications solutions for customers.
Location:
We welcome applications from candidates based in either Porto, Portugal or Bracknell, Berkshire.
This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to the offices a minimum of 3-4 days per week as per our hybrid working policy.
You must hold the right to work in either the UK or Portugal.
Key responsibilities:
Management:
Responsible for the software engineering output of the team
Mentor direct reports within the same agile team.
Complete performance reviews and personal development plans for direct reports.
Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans.
Assist in recruitment activities, including recruitment days, phone and face to face interviews.
On an ongoing basis consider for the performance of team members and raise concerns with your own line manager and / or people team.
Facilitate agile \ Scrum ceremonies, refinement, planning, review and retrospectives.
Track and support the team implementing changes from retrospectives.
Provide weekly reporting of team progress to the department head.
Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer’s expectation, for example working with operations on deployment of the software.
Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables.
Development:
Write code in appropriate languages, principally C#.
Design the architecture of new application components and achieve internal sign off for development specifications where required.
Work within an Agile team to develop applications to meet product/customer requirements.
Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases.
Work with Quality Assurance teams/processes to validate builds ready for launch.
Maintenance & improvement
Problem solve and fix bugs as discovered/reported.
Perform ongoing maintenance or upgrade of the platform as required, following internal change procedures at all times.
Peer review colleague’s work.
Share ideas and work on projects for improving applications, process or the wider platform.
Review projects/deployments and learn lessons to improve future performance.
Design and pilot prototype applications where required.
Stay up to date with software development trends and technological advancements. Learn and test new technologies, frameworks and languages as relevant.
You:
Bachelor’s Degree in a STEM, Computer Science or related subject.
Good experience of developing commercial projects/applications in C# or React.
Good experience in SQL and using relational databases such as Microsoft SQL Server.
Experience in source control, in particular Git.
Experience working within an Agile environment, in particular Scrum, and applying supporting practices.
Can demonstrate Right to Work in Portugal or hold a valid work VISA if applicable.
Good understanding of English language.
In addition, any experience in the following would be beneficial:
Some knowledge and understanding of AI and ML concepts.
Experience of Javascript, Typescript and associated frameworks and libraries, in particular React.js.
Required skills:
Minimum 4 years experience managing and motivating a team.
Degree educated.
Lead by example as a master in all disciplines of software development.
In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK or Portugal or hold a valid work visa if applicable.
Contact
Hannah Allen
